Egypt 11 Day All-Inclusive Tour - Reviews

Rating of the activity

7.90 / 10

7.871969037252 689 reviews | 6,954 travellers

371 traveler-submitted photos

Customer scoring

278

238

Type of traveler

Traveling alone (126)

Couple (270)

Group of friends (92)

With small children (25)

With older children (71)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 31 / 2022

Anonymous

Jul / 19 / 2022

Maximiliano Jesus Tiratel

San Isidro, Argentina

I travelled with my partner

Superó las espectativas Translate this opinion into English.

exceeded expectations Opinion translated. Show original.

I travelled with my partner

Jul / 17 / 2022

Gonzalo Joel

Germany

I travelled with teenagers

Todo bien organizado desde nuestra llegada al aeropuerto hasta el final. El encargado de Civitatis y los guías fueron muy competentes y agradables. Translate this opinion into English.

Everything well organized from our arrival at the airport to the end. The Civitatis manager and the guides were very competent and pleasant. Opinion translated. Show original.

I travelled with teenagers

Jul / 16 / 2022

Jean-michel Bourgeois

Roussillon, France

I travelled with friends

Très beau voyage, seul point négatif, l hôtel à Hurghada. Très bruyant, immense, la nourriture du restaurant restaurant moyenne , beaucoup de bruits. On se serait cru dans une cantine. Translate this opinion into English.

Very nice trip, only negative point, the hotel in Hurghada. Very noisy, huge, average restaurant food, lots of noise. It felt like a canteen. Opinion translated. Show original.

I travelled with friends

Jul / 14 / 2022

Manuel

Barcelona, Spain

I travelled by myself

Muy buena experiencia con muy buen ambiente. Un poco de desorganización en recogidas con mucho tiempo de espera. Comida muy mejorable en algunos hoteles o restaurantes a los que te llevan. Translate this opinion into English.

Very good experience with a very good atmosphere. A bit of disorganization in pick-ups with long waiting times. Much better food in some hotels or restaurants to which they take you. Opinion translated. Show original.

I travelled by myself

Jun / 21 / 2022

Maria Dolores Vázquez Blanco

A Coruña, Spain

I travelled by myself

Jun / 16 / 2022

Anonymous

I travelled by myself

May / 29 / 2022

Maria Núria Vidal Fernandez

Barcelona, Spain

I travelled with small children

Da igual con que agencia lo reserves, al llegar a Egipto, todo confluye en los 2 o 3 mayoristas que existen.Cuadran la gente que habla el mismo idioma, dando bastante igual el dia de llegada o de partida:lo importante es llenar barcos.La organizacion caotica: ni vuelos internos ni programa hasta llegar a Egipto, solo un email donde confirman fechas, sin actividades. 2 adultos y 1 niño, gratis en Egipto hasta los 6años,pero Civitatis lo cobra: ni cama, ni toalla, ni agua. Reclamando en hoteles

It doesn't matter which agency you book it with, when you arrive in Egypt, everything comes together in the 2 or 3 wholesalers that exist. People who speak the same language, it doesn't matter the day of arrival or departure: the important thing is to fill boats. The chaotic organization: no internal flights or program to reach Egypt, just an email confirming dates, no activities. 2 adults and 1 child, free in Egypt up to 6 years old, but Civitatis charges: no bed, no towel, no water. Claiming at hotels

I travelled with small children

Las tarifas por edades que figuran en nuestra página web son las mismas que cobra el proveedor en destino por el servicio ofertado. Sentimos que tu experiencia no haya sido óptima. Seguiremos esforzándonos por mejorar. Translate this opinion into English.

The age rates that appear on our website are the same as those charged by the provider at destination for the service offered. We are sorry that your experience was not optimal. We will continue to strive to improve. Opinion translated. Show original.

May / 25 / 2022

Anonymous

May / 23 / 2022

Anonymous

Netherlands

I travelled with friends

regular! Nadie en el aeropuerto. El representante de El Cairo fue muy grosero y muy irrespetuoso verbal y físicamente. Todo el resto de personal de la agencia fue muy amable y maravillosos. crucero, guia, explicaba mucho,clases magistrales de cada templo.Hombr muy atento, siempr ayudando. Presión x las propinas. Bus para Hurghada muy viejo,aire no funcionaba, nos lo cambiaron y rompio a los 30 min, tirados en desierto 1h hasta bus nuevo. Representante de Civitatis muy servicial.

regular! Nobody at the airport. The representative from Cairo was very rude and very disrespectful verbally and physically. All the rest of the agency staff was very kind and wonderful. cruise, guide, explained a lot, master classes of each temple. Very attentive man, always helping. Pressure x tips. Very old bus to Hurghada, air did not work, they changed it and it broke after 30 minutes, lying in the desert for 1 hour until a new bus. Civitatis representative very helpful.

I travelled with friends

Hemos confirmado que no se te atendió adecuadamente en el aeropuerto porque el encargado de ello estaba con otros participantes cuya llegada se había retrasado. Se trabaja en todo momento con los mejores profesionales del sector. Sentimos que te llevaras esta impresión en esa ocasión. Te confirmamos que se ha tramitado una compensación acorde. Translate this opinion into English.

We have confirmed that you were not treated properly at the airport because the attendant was with other participants whose arrival had been delayed. We work at all times with the best professionals in the sector. We are sorry that you got this impression on that occasion. We confirm that an appropriate compensation has been processed. Opinion translated. Show original.

May / 22 / 2022

Fernando Nicolas

Caba, Argentina

I travelled by myself

Lamentablemente olvidable (menos las piramedes) guía malo comida mala, hotel lejos de todos y sin Internet, la experiencia en El Cairo, lo peor que me pasó, decir que el crucero (salvo la comida que era un desastre) lo mejor Yaser el guía, y Hurgada lo esperado aunque me sorprendio me cobraran el wifi, no se informaba. Tome ya Turkia, y tengo comprado para el 8/6 Meteora, espero sea mejor el resultado

Unfortunately forgettable (except the pyramids) bad guide bad food, hotel far from everyone and without Internet, the experience in Cairo, the worst thing that happened to me, say that the cruise (except the food that was a disaster) the best Yaser the guide , and Hurgada as expected, although I was surprised they charged me for the wifi, it was not reported. Take Turkey now, and I have bought for 6/8 Meteora, I hope the result is better

I travelled by myself

En nuestra página web indicamos que todos los hoteles suelen disponer de Wi-Fi gratuito, pero que a bordo del crucero supone un coste adicional. Por otro lado, sentimos que el alojamiento se encontrase demasiado lejos para vuestro gusto, así como que no quedaseis conformes con la comida. Ya hemos extendido las impresiones a nuestro equipo local para que las tenga en cuenta. Translate this opinion into English.

On our website we indicate that all hotels usually have free Wi-Fi, but that on board the cruise it is an additional cost. On the other hand, we felt that the accommodation was too far away for your liking, as well as that you were not satisfied with the food. We have already extended the impressions to our local team for their consideration. Opinion translated. Show original.

May / 16 / 2022

Agustín Reyes Albertos

Santa Cruz De Tenerife, Spain

I travelled with my partner

Hubieron algunos fallos en la organización.Y el crucero no son 4 días,son 2. Translate this opinion into English.

There were some failures in the organization. And the cruise is not 4 days, it is 2. Opinion translated. Show original.

I travelled with my partner

Apr / 28 / 2022

Elisabet

Spain

I travelled with my partner

Apr / 25 / 2022

Océane

Switzerland

I travelled with my partner

Impossible de contacter Civitatis avant de faire la réservation (rép. automatiques). Après, impossible d’obtenir une réponse aux questions, même en écrivant en français, anglais et espagnol. On ne nous a pas communiqué de programme malgré les demandes. On a dû payer un repas (midi au Caire) alors qu’on était avec un guide. On n’avait pas de repas de midi lors du transfert à Assouan. Les visites à Assouan, Edfu et Kôm Ombo était trop courtes. Guide qui ne parlait presque pas français.

Impossible to contact Civitatis before making the reservation (automatic answers). After, impossible to obtain an answer to the questions, even by writing in French, English and Spanish. We were not given a program despite the requests. We had to pay for a meal (midday in Cairo) while we were with a guide. We didn't have lunch during the transfer to Aswan. The visits to Aswan, Edfu and Kom Ombo were too short. Guide who spoke almost no French.

I travelled with my partner

Nous sommes désolés que le prestataire local n'ait pas répondu à vos questions. Il confirme que le circuit s'est déroulé comme prévu. Dans tous les cas, nous assurerons le suivi du service pour confirmer que le circuit s'est déroulé correctement. Translate this opinion into English.

We are sorry that the local supplier did not answer your questions. He confirms that the circuit went as planned. In all cases, we will follow up on the service to confirm that the tour has been completed correctly. Opinion translated. Show original.

Apr / 14 / 2022

Albert

Barcelona, Spain

I travelled with friends

un itinerario que te lo cambian sin avisar, te añaden días en un sitio en el que hay 0 cosas que ver, te quitan uno de crucero. Caos organizativo, muchas horas muertas... Egipto es increíble y hemos disfrutado, pero civitatis ha patinado y mucho.

an itinerary that changes it without warning, they add days in a place where there are 0 things to see, they take away one of the cruise. Organizational chaos, many idle hours... Egypt is incredible and we have enjoyed it, but civitatis has skidded a lot.

I travelled with friends

En nuestra web indicamos que es posible que el itinerario se vea alterado por motivos organizativos. Sentimos que la experiencia no haya estado a la altura de lo esperado. Trasladamos tu comentario al equipo local para que lo tenga en cuenta de cara a mejorar esta actividad. Translate this opinion into English.

On our website we indicate that the itinerary may be altered for organizational reasons. We are sorry that the experience was not up to expectations. We pass on your comment to the local team so that they can take it into account in order to improve this activity. Opinion translated. Show original.

Apr / 14 / 2022

Anonymous

Logroño, Spain

I travelled with my partner

Apr / 14 / 2022

Anonymous

Spain

I travelled with my partner

El guía del crucero malo. Civitatis se desentiende de todo. La agencia local no te hace ni caso. El día del viaje a Hurghada estuvimos con el mismo chofer 17 horas seguidas. Dió un volantazo y se abrió una de las puertas del autobús. Los responsables se reían. La habitación del crucero pequeña, vieja y con muchos mosquitos. El baño olía a cañería No supieron arreglarlo y no nos cambiaron de camarote. El hotel de Hurghada no corresponde a categoría lujo.

The bad cruise guide. Civitatis disregards everything. The local agency ignores you. The day of the trip to Hurghada we were with the same driver for 17 hours straight. He swerved and one of the bus doors opened. Those responsible laughed. The cruise room small, old and with many mosquitoes. The bathroom smelled like sewage. They didn't know how to fix it and they didn't change our cabin. The hotel in Hurghada does not correspond to the luxury category.

I travelled with my partner

Sentimos que la actividad no haya estado a la altura de tus expectativas. El proveedor local se esfuerza por ofrecer el mejor servicio posible en todo momento. Se ha trasladado la incidencia a los responsables oportunos para que sea tenida en cuenta. Te confirmamos que se ha tramitado una compensación acorde. Translate this opinion into English.

We are sorry that the activity did not live up to your expectations. The local supplier strives to offer the best possible service at all times. The incident has been transferred to the appropriate managers so that it can be taken into account. We confirm that an appropriate compensation has been processed. Opinion translated. Show original.

Apr / 14 / 2022

Bartolomeo Buonacara

Barletta, Italy

I travelled with small children

Ottimo rapporto qualità/prezzo , qualche criticità nei collegamenti. Translate this opinion into English.

Excellent quality / price ratio, some critical issues in the connections. Opinion translated. Show original.

I travelled with small children

Apr / 14 / 2022

Maria Sorbo

Italy

I travelled with friends

Apr / 11 / 2022

Carolina Ferrando Sánchez

Spain

I travelled with my partner

No hemos tenido el itinerario del tour en ningún momento. No nos esperaban en el aeropuerto después de contactar con ellos en por tlf e email para avisar de cambio en el vuelo. Gastamos 100€ más cada uno porque compraron mal uno de los vuelos locales y se suponía que lo iban a cambiar y no lo hicieron después de 1 semana insistiendo. Por mala organización, pagamos una comida supuestamente incluida, llegando de noche al crucero y perdiendo una actividad. No nos han solucionado nada aún nada.

We have not had the tour itinerary at any time. They did not wait for us at the airport after contacting them by phone and email to notify us of the change in the flight. We spent €100 more each because they bought one of the local flights wrong and they were supposed to change it and they didn't after 1 week of insisting. Due to poor organization, we paid for a supposedly included meal, arriving at the cruise at night and missing an activity. They haven't fixed anything for us yet.

I travelled with my partner

El proveedor local nos ha indicado que quisisteis hacer un cambio para estar una noche más en Hurghada, en lugar de en El Cairo, y se os indicó que esto comportaría un gasto extra para los vuelos. Sentimos si ha habido algún malentendido con nuestro equipo en destino. En cualquier caso, estaremos pendientes de esta actividad para confirmar que se lleva a cabo adecuadamente. Translate this opinion into English.

The local supplier has told us that you wanted to make a change to spend one more night in Hurghada, instead of Cairo, and you were told that this would incur an extra cost for the flights. We are sorry if there has been any misunderstanding with our team at destination. In any case, we will be aware of this activity to confirm that it is carried out properly. Opinion translated. Show original.

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Egypt 11 Day All-Inclusive Tour - Reviews

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